Privacy Policy

1. Information collected and why

When you submit our Contact or consultation-request form, you provide your name, email address, phone number if entered or required, and, on the Contact form, service interest and any message you choose to include. We use this information to respond to your inquiry, help arrange a consultation, and communicate about your request. You may also contact us by telephone or email.

Website hosting and form-processing providers may process technical information such as your IP address, browser and device information, request times, and activity needed to deliver the website, prevent spam, and protect the service. Information you submit may include health-related details if you choose to provide them; please avoid doing so in the website form.

2. Website forms are not a patient portal

Please do not submit medical records, diagnoses, treatment details, insurance information, Social Security numbers, payment-card information, or other sensitive information through our website forms or ordinary email. Use the patient portal or call us to arrange an appropriate way to share medical information. Submitting an inquiry does not establish a patient-provider relationship. For a medical emergency, call 911 or go to the nearest emergency room.

This website policy is not a HIPAA Notice of Privacy Practices. Information maintained in connection with your medical care may be governed by HIPAA, California’s Confidentiality of Medical Information Act, and other applicable laws. Contact the practice for the separate notice applicable to your care.

3. Form processing and service providers

Our website forms securely store inquiries using Lovable Cloud for practice review. When enabled, Lovable’s native email service sends an inquiry notification to contact@bestdaysevermedical.com, which forwards to the practice’s Gmail inbox. Email notifications are not currently enabled; submitted inquiries remain stored for practice review. Hosting, storage, and email providers may handle information needed to process and respond to your inquiry. Their systems may process information outside California or the United States, subject to their own terms and safeguards.

You can review Lovable’s Privacy Policy and Google’s Privacy Policy. A website submission should not be treated as a confidential clinical communication or a guarantee that an email has been delivered.

4. Use and disclosure

We use website inquiry information for the purposes described above, including responding, scheduling, operating the website, preventing misuse, and complying with legal obligations. Information may be accessed by practice personnel involved in your request and by service providers assisting with those functions. We may disclose information when required by law or as legally permitted to protect safety, rights, or the security of our services.

The Contact form is for individual inquiries, not enrollment in a marketing mailing list. This website does not include advertising pixels or cross-context behavioral advertising tools in its current configuration.

5. Cookies, tracking, and browser signals

Hosting and third-party services may use cookies or similar technologies for service operation, security, and spam prevention. You can manage cookies through your browser settings; blocking them may affect functionality. Loading website fonts, images, or third-party pages may send technical request information to their providers.

This website does not currently change its behavior in response to a browser’s “Do Not Track” signal. Do Not Track is distinct from Global Privacy Control. Where the California Consumer Privacy Act applies and personal information is sold or shared as defined by that law, a qualifying opt-out preference signal, including Global Privacy Control, must be honored. This policy does not waive any rights provided by applicable law.

6. Retention and security

Inquiry information may remain in form-processing systems, email accounts, and related records while needed to respond, manage the inquiry, meet applicable recordkeeping duties, or address legal and security needs. Retention depends on the information, purpose, and applicable requirements; this policy does not promise a fixed deletion period. Provider copies and backups may have separate retention schedules.

No website, ordinary email service, or transmission method can guarantee absolute security. Please share only the information needed for an initial inquiry, and contact us if you believe your information has been misdirected or misused.

7. California privacy choices and requests

You may contact us to ask about information you submitted through the website, request a correction, or request deletion, subject to identity verification and applicable legal or recordkeeping requirements. Do not send identity documents or sensitive medical information with your initial request; we will explain any verification steps needed.

If the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to the practice and the information at issue, eligible California residents may have rights to know and access personal information, correct inaccurate information, request deletion, opt out of sale or sharing, limit certain uses or disclosures of sensitive personal information, and receive equal treatment when exercising those rights. An authorized agent may submit a request with appropriate proof of authority. These rights have exceptions, and certain medical information is subject to other privacy laws rather than these provisions. We will respond as required by applicable law.

To make a request, email contact@bestdaysevermedical.com or call (209) 299-0606. State that your request concerns website privacy and describe what you would like us to address. You may also write to the address below.

8. Children and external links

This website’s inquiry form is intended for adults and is not directed to children under 13. Please contact us if a child has submitted information so we can address it appropriately. Other websites linked from ours have their own privacy practices; this policy does not govern them.

9. Policy changes

Updates will be posted on this page with a revised effective date. Where applicable law requires additional notice of a material change, that notice will be provided. Review this page periodically for the current policy.

10. Contact the practice